Terms of Use and Privacy Policy

Terms of Use

Our website, and all of its components and resources, are intended to provide information to further the field of affordable housing.

Some of these resources belong to other organizations. If you want to share or reuse copy that belongs to someone else, you will need to contact that copyright owner to get permission. Enterprise encourages you to share Enterprise’s textual and infographic information, and Live Online videos freely, but please cite Enterprise as the source. Contact us for details.

Our logo and all related marks may not be used or reproduced without our express permission. Contact us for permission.

If you're posting comments or information, please make sure they are respectful, appropriate and accurate. If we deem they are otherwise, we will remove the content. Finally, if we link to a web page or website, it is for information only and not an endorsement..

Full Legal Version
BY VISITING THIS WEBSITE (“SITE”) AND USING OUR SERVICES, INFORMATION AND DATA, YOU SIGNIFY YOUR CONSENT TO THESE TERMS OF USE (“TOU”).

Throughout this TOU, Enterprise Community Partners, Inc. (“Enterprise”), its subsidiaries, affiliates and supporting organizations may be referred to as “we”, “us”, and “our”.

Use of Enterprise Websites

You agree that your use of this Site and sub domains will be governed by this TOU. The purpose of this Site is to provide information on the work of the Enterprise and the community development field. Throughout this Site, the business and products of Enterprise and its charitable and non-charitable organizations are presented.

Enterprise owns the copyright of this Site and the materials on this Site, except (1) the content owned by a Third Party (“Third Party Content”), which is licensed to Enterprise by such Third Party Content provider, and (2) other content that Enterprise reasonably determines as available materials for use on this Site. Unless expressly provided in this TOU, you should not construe the Site as granting, by implication or otherwise, any license or right to use any copyrighted content on the Site without the written permission of Enterprise or any Third Party Content provider that may own copyrighted content on the Site.

Enterprise will license its textual, Infographic, and Live Online video content under the terms of CC BY-ND 4.0, so long as you (1) submit a notice as outlined in the Website Content Usage Notification section of the Privacy Policy, at least 10 business days before your actual use of such desired content; and (2) covenant that you will not use the content in any way that is not disclosed in such notice. You may not gain profits from merely reproducing, redistributing, repackaging, or recompiling such materials, or from reproducing, redistributing, repackaging, or recompiling such materials as part of your product or service. “Infographic” content means two-dimensional geometric graphics and diagrams that convey symbolic representation of information, statistics, and data; it does not include aesthetic or realistic drawings or pictures, or any other kind of pictorial or photographic material.

Notwithstanding what the terms under CC BY-ND 4.0 and this TOU may state, Enterprise reserves the right to reject, at its sole discretion, the usage, or a part of the usage, which you have disclosed in the Content Usage Notice Form or which you have already put into use. If Enterprise does reject certain usage, upon receiving notice from Enterprise, you must stop the rejected usage immediately, and may not engage in such rejected usage in the future without Enterprise’s written consent.

For the avoidance of doubt, in no way may this TOU or CC BY-ND 4.0 be interpreted to allow you to change the substance of our content, modify it in any material way, or produce any kind of derivative work.

Notwithstanding what the terms under CC BY-ND 4.0 and this TOU may state, certain materials on the Site are not available under CC BY-ND 4.0 license. These materials include, but are not limited to: (1) Enterprise’s trademark and trade dress; (2) the source code of this Site; (3) all data stored in Enterprise’s online portals and communities; (4) software; (5) all drawn, graphic, pictorial, photographic, and diagrammatic content, except Infographic content as defined above; (6) all audio, video, and audiovisual content, except the Live Online videos produced by us; and (7) services and other content identified as unavailable material by Enterprise. You will need to acquire written consent from Enterprise or the Third Party Content provider before using such above mentioned content, if you intend to use any of such content, or any content other than textual, Infographic, and Live Online materials, please Contact us. If you intend to use, in any manner, any other content, which is not specifically permitted under this TOU, you need to Contact us for written consent before using the content.

Visitor Posting Information and Linking to Websites

Any resource allowing you to link to or post information is available for use so long as the content in the posting or linked website (1) is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and (2) does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."

As a condition to linking to the Site or posting information, you promise not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a comment or other content. We reserve the right, but not the obligation, to remove or edit content not in compliance.

Unless indicated otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant us the right to use the name that is submitted by you in connection with such content.

You represent and warrant ownership or otherwise control of all of the rights to content posted and its accuracy; that use of the content and Your Information supplied does not violate this TOU and will not cause injury to any person or entity; and that you will indemnify us and our employees, officers, trustees, directors and agents, for all claims resulting from content that you supply.

We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party. "Your Information” means any data, content, code, video, images or other materials of any type that you upload, submit or otherwise transmit to or through our Site.

Links to Web pages and Websites

The Site contains links within our Site and to third party websites we believe may be instructional for you. Links or any references to other pages and sites do not constitute or imply endorsement, recommendation, or preference by us. You understand that when a link is provided, we do not control, endorse, approve, or certify the content or warrant the offerings of those addresses. Nor do we assume any responsibility or liability for the actions, products, services or content of all these and any other third parties. You understand if you use a link to a third party website, you are no longer on our Site and subject to our policies. Any user of third party websites should carefully review those sites' privacy statements and other conditions of use.

Further, we, our employees, officers, trustees, directors and agents and Third Party Content providers assume no responsibility for, and expressly disclaim any liability resulting from the use of any information obtained at any linked third party websites. This includes, but is not limited to, any claims that may arise relating to: (1) content containing errors or omissions; (2) the accuracy or reasonableness of factual or scientific assumptions, studies or conclusions; (3) the potentially defamatory nature of any statements; (4) the implication of copyright and/or other intellectual property rights; and (5) the violation of property, privacy and/or personal rights of others.

Intellectual Property Rights and Trademark Notice

We maintain all rights, title and interest in and to all our respective copyrights, Marks, domain names, software applications, trade secrets, and any other intellectual property and/or proprietary rights (collectively, "Intellectual Property Rights"). You will retain all right, title and interest in and to Your Information in the form provided to us. Nevertheless, you grant us a non-exclusive, royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual right to (a) collect, use, copy, store, transmit, modify and create derivative works of Your Information, in each case solely to the extent necessary to provide the services to you and enhance your experience. We may also access your account in order to respond to your support requests. “Your Information” means any data, content, code, video, images or other materials of any type that you upload, submit or otherwise transmit to or through our Site.

The rights granted to You to use this Site and any services on this Site under these TOU do not convey any additional rights in the services, or in any associated Intellectual Property Rights. Subject only to limited rights to access and use the services as expressly permitted herein, all rights, title and interest in and to services and other components of or used to provide services, including all related Intellectual Property Rights, will belong exclusively to Enterprise.

Enterprise® (reg. no. 3818398), the House and Rays logo (reg. no. 1666089), Enterprise® with House and Rays logo (reg. no. 3818402), Enterprise Green Communities® logo (reg. no. 3969322), Make Room® (reg. no. 4870534), and Make Room Let's Bring Opportunity Home® (reg. no. 4870535), and Opportunity360 Powered By Enterprise Community Partners™ (registration pending), Enterprise product names, service names, graphics, logos, page headers, button icons, and scripts and other trademarks, service marks or trade dress (together “Marks”) indicated on the Site are our Marks.

All other trademarks or service marks not owned by us that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

You may not use our Marks in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits or in connection with any product or service that is not authorized by us.

Disclaimer of Warranties Limitations of Liability and Indemnification

This Site in no way should be construed as rendering any legal, accounting or any other project specific advice.

This Site is provided on an "as-is" and "as available" basis. We, our employees, officers, trustees, directors and agents and Third Party Content providers assume no responsibility for, and expressly disclaim any liability resulting from, the use of any material contained on this Site.

We make no representations or warranties of any kind, express or implied, with respect to the operation of this Site or the information, content, materials, or products included on this Site. The use of this Site is at your sole risk. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this Site, its servers, or email sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

You will indemnify and hold us harmless from and against any loss of data or profit, cost, liability or damages, including attorneys’ fees, for which we become liable arising from or relating to any claim relating to your use of the services or Your Information, including but not limited to any claim brought by a third party alleging that Your Information, or your use of the services in breach of these TOU, infringes or misappropriates the rights of a third party or violates applicable law.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Choice of Law; Forum Selection
These TOU and all the other applicable policies regarding this Site are governed by the laws of the State of Maryland, exclusive of its conflicts of law rules and federal law. You agree that any suit, action or proceeding instituted with respect to any actions resulting from the use of this Site will be brought in any state or federal court located in the State of Maryland and you consent to the personal jurisdiction of such courts. You irrevocably waive any objection to, and any right of immunity from, the jurisdiction of such courts or the execution of judgments resulting there from, on the grounds of venue or the convenience of the forum.

Severability
If any term in this TOU is held to be inconsistent with any present or future law, ruling, rule or regulation of any court or authority having jurisdiction over the subject matter of this TOU, such provision will be deemed to be rescinded or modified to the minimum extent necessary to comply with such law, ruling, rule or regulation, and the remainder of this TOU will not be affected thereby.

Modification
We reserve the right to modify the terms of this TOU at any time in its discretion. The terms of this TOU in effect at the time of your use will be the operative terms governing your use of this Site.

Updated July 2021

Privacy Policy

Enterprise Community Partners, Inc. and its affiliated entities (collectively, “Enterprise”) are committed to maintaining your trust by respecting and protecting your privacy. This Privacy Policy (“Policy”) describes why and how we collect, use, and share Personal Information (as defined below) collected from individuals, such as prospective partners, business associates, residents, job applicants, and employees. The Policy also explains your choices regarding how we share your Personal Information and communicate with you, how you can request access to and correct your Personal Information, and other important considerations.

By providing us with your Personal Information or by using our websites or apps, you consent to our handling of Personal Information as described in this Privacy Policy.

Scope of Privacy Policy

This Policy covers personal information collected both online and offline by Enterprise. For the purpose of this Policy, “Personal Information” is defined as any data which can be used to identify, locate, or contact an individual.

This Policy does not apply to anonymous, de-identified, or aggregate data, which cannot reasonably be used to identify you – even when such data has been derived from Personal Information and/or publicly available information (i.e., information that is lawfully made available from federal, state, or local government records).

Types of Personal Information Collected by Enterprise

Types of Personal Information we may collect include the following:

Website	Cookies, IP Addresses, and contact information. For example, if you complete a contact form or sign up to receive information from Enterprise, respond to a grant or proposal, register or apply for an event or training, or make a donation. For more information, please see our Cookie Policy.
Job Applications	This may include information provided by the job applicant along with information obtained by Enterprise related to the application.
Employment	Employee information includes that related to pay, benefits, employment eligibility, personnel files, and potentially OSHA or insurance related documents.
Business Partners	Individuals partnering with Enterprise provide information related to qualifications, contact information, and payment information.
Contact Request	Information from individuals who reach out to Enterprise for information using electronic contact forms available on public websites.
Donors and Funders	Individual donors and funders who make financial contributions. Information may include name, contact information, charitable disclosure statement, and donation history.
Investors	Individuals making financial investments into Enterprise vehicles. Information may include name, contact information, financial investment, and tax information if necessary.
Residential Applications and Housing	This may include information provided on a purchase or rental application, or information associated with occupying a residential unit managed or owned by Enterprise.
Volunteers	Individuals who have acted, or shown interest in acting, in the capacity of a volunteer with Enterprise. This may include name, contact information, background information if necessary, and volunteer history.

Enterprise does not sell data or share Personal Information to a third party for cross-context behavioral advertising. Enterprise may share Personal Information to the extent necessary to perform services. These may include providing information to related Enterprise affiliates, business partners, or third parties in support of funding and residential services for our clients and residents. Enterprise may also share Personal Information with government agencies responsible for oversight of funding sources or regulatory oversight.

Personal Information Enterprise Shares with Third Parties

Your Rights Related to Your Personal Information

	Right to Access Your Personal Information: You have the right to request that we disclose Personal Information that Enterprise collected and retained about you.
	Right to Correct Your Personal Information: You have the right to request that any inaccurate information Enterprise retains on you is corrected.
	Right to Delete Your Personal Information: You have the right to request that we delete Personal Information that Enterprise collected from you. This right may be balanced with the requirements to retain certain information and records in compliance with laws, regulations, contracts, legitimate business needs, and auditing from governmental agencies.
	Right to Opt-Out of the Sale of Your Personal Information: You have a right to opt-out of the “Sale” of your Personal Information.
	Right to Opt-Out of the Sharing of Your Personal Information: You have a right to opt-out of the “Sharing” of your Personal Information for cross-contextual behavior advertising.
	Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct Enterprise to only use your sensitive Personal Information (for example, social security number, financial account information, precise geolocation data, or genetic data) for limited purposes, such as providing the products or services requested by Enterprise.

Methods to Exercise These Rights

To exercise your rights described above, you may contact Enterprise in the following ways:

Email us with your request to: [email protected]
Visiting the Enterprise Consumer Request Form

Processing Expectations

Enterprise does not discriminate against anyone exercising their privacy rights. Upon receipt of your verifiable request, Enterprise will work to process requests within 45 days. If Enterprise is unable to respond, Enterprise will provide written notice to extend the response time by up to 90 additional days where necessary, taking into account the complexity and number of the requests. Enterprise shall inform the consumer of any such extension within 45 days of receipt of the request, together with the reasons for the delay. If Enterprise is unable to complete your request, Enterprise will inform you of the reasons for not taking action and any rights you have, including the right to appeal the decision.

Verification of Identity: Only you, or someone appointed by you and properly registered with a recognized authority, may make a request with regards to your Personal Information. The request must provide sufficient detail to enable Enterprise to identify you, such as providing your identifiable information to cross-reference with any submitted data, and your deletion request with sufficient detail that allows us to understand that you desire to exercise your rights. We do not require you to create an account and will only use any data submitted to us for a deletion request for that specific request.

Using an Authorized Agent: You have the right to designate someone else to act on your behalf as your authorized agent to exercise some of your privacy rights. An authorized agent may need to provide documentation supporting the agent’s authority to make this request on your behalf, such as a signed authorization form. Enterprise may also require you to verify your identity directly with Enterprise and confirm the request before Enterprise will process any request.

Additional Information

If you have additional questions regarding this Policy, please feel free to reach out to us at [email protected].

Updated December 9, 2025

Cookie Policy

Enterprise Community Partners, Inc. (“Enterprise”) is very sensitive to privacy issues. We believe it is important for you to know how we treat, use and protect the information you may provide or make available to us through your use of our Site. This Cookie Notice provides detailed information about how and when we use cookies on our Site.

Does Enterprise use cookies?
Yes. We use cookies and similar technologies like single-pixel gifs and web beacons to ensure everyone who uses our Site has the best possible experience. For a video about cookies visit https://policies.google.com/technologies/cookies

The Site uses both session-based and persistent cookies. We set and access our own cookies on the domains operated by Enterprise and its corporate affiliates. In addition, we use third-party cookies, like Google Analytics. Web beacons, tags, and scripts may be used in the Site or in emails to help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis.

What is a cookie?
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used.

Why does Enterprise use cookies?
We use cookies to:

Make sure our Site functions as it should;
Recognize you when you return to the Site (for example, to remember your login details so that you do not need to re-enter it on subsequent visits);
Analyze how our Site and online services are performing (for example to understand how people arrive at and use our Site so that we can make it more intuitive); and
Track your browser activity so that we can present you with customized options relating to your interests, based on your previous use of the Site (for example, where you are known to us, we will keep a record of the resources on our Site that you have clicked on/downloaded, and use that information to send you material which we have identified as relevant to your interests).

The Site includes third party social media features, such as the Facebook Like button, and third-party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Site. These features may set a cookie to collect information such as your IP address, which page you are visiting on the Site, and enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the third-party company providing it.

We use four categories of cookies on our Site: strictly necessary, analytics, functional, and targeting.

Category	Description
1. Strictly Necessary Cookies	These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
2. Analytics Cookies	These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
3. Functional Cookies	These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
4. Targeting Cookies	These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

What is Do Not Track (DNT)?
DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, Enterprise does not generally respond to “do not track” signals.

How often will this notice be updated?
We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please, therefore, re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

Where can I get further information?
If you have any questions about our use of cookies or other technologies, please contact our privacy office at [email protected].