Sample Customer Satisfaction Survey for Parents of Children in Home-Based Child Care

2003
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Child Care Improvement Project (CCIP)
Report Cover
Summary
This sample customer satisfaction survey was designed to be administered to parents whose children are in the care of home-based child care providers
Description

This sample customer satisfaction survey was designed to be administered to parents whose children are in the care of home-based child care providers in order to provide feedback to providers on parents' level of satisfaction with their services. This survey was actually administered to parents in Portland, Oregon, whose children were in the care of home-based child care providers who were members of the Child Care Improvement Project, a support network designed specifically for home-based providers to improve the quality and supply of child care provided in the home environment.

Community-based organizations that have or are interested in developing their own support networks for home-based child care providers can use the survey to create one of their own.

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