Ready to Respond Toolkit | Resident Services Contact List
Interactive digital tool: Ready to Respond: Business Continuity Toolkit (formerly Disaster Staffing)
The Resident Services Contact List provides contact information for emergency contractors and agencies to support disaster recovery for residents. The list should be customized based on the needs of residents and available resources in a particular community. The list should be updated regularly and posted in an accessible location for all building staff.
Our Ready to Respond Tools for Resilience were developed to help affordable housing organizations make their buildings resilient, prepare their staff to handle emergencies and ensure their residents remain safe.
These tools will help you:
- Communicate and coordinate with residents and external stakeholders during a variety of emergencies
- Ensure housing infrastructure can sustain shocks from a variety of emergency events
- Maintain business continuity during an emergency event
- Support compliance with the 2015 Enterprise Green Communities Criteria and its new criterion: Design for Resilience
These strategies will help affordable housing organizations of all sizes manage shocks from major disasters and develop the resilience needed to adapt to future emergencies.