Executive Summary - Supportive Housing Property Management Business Practices and Resident Employment
In the fall of 2008, REDF, the Corporation for Supportive Housing and the Enterprise Community Partners engaged VIVA Consulting to conduct a study on best practices in the management of supportive housing. VIVA conducted a survey and a series of interviews with providers from across the country to ask about a range of business practices and recommendations, including staffing, hiring and retention, and the relationship between property management and resident services. An area of special focus was the creation of job opportunities for supportive housing residents in property management. This executive summary presents the findings from the survey and interviews.