home | donate | contact us
about programs financial products public policy local work information resources training/events careers
   
 
Live Online Events FAQs
Home » Training And Events » Live Online Events : Live Online Event FAQs
 
 

 

What are Live Online Events (Webinars)? 
Webinars (also called Live Online Events) are expert-led, interactive, Web-based seminars. Attendees watch the presentation live on their computer, and listen in using the telephone. 

How do I register?
We put a link to the registration system on the Live Online Events page 20 minutes before the start of each event.   Once you’ve registered, you’ll be automatically directed to a page on WebEx where you can join the event.

I've been on the Live Online Events page but I don't see the registration link.
Wait until 20 minutes before the start time of the event (e.g., 1:40 PM for a 2:00 PM event) then refresh your browser (F5 or View/Refresh.)

Why can’t I pre-register?
We have a maximum capacity of 200 participants for each event.  Immediate registration greatly reduces the number of no-shows, which means more slots available for everyone else.

How much does it cost?
All of our Live Online Events are free, including the phone call.

How long do they last?
They generally run about 90 minutes.

What equipment or software do I need?
You will need a computer with a web browser, and a telephone.

We use WebEx for our events.  If you haven’t used WebEx before, we suggest that you first make sure the program will run properly on your computer.  This can be accomplished by joining a test meeting provided by WebEx.  Go to http://developers.webex.com/api/jointest/index.php to view the system requirements and join the test meeting.   This should be done at least an hour before the start of the event.

Telephone:  Any phone will do.  A handset volume control is helpful, but not critical.

Will I be able to ask questions?
Absolutely.  While we often mute participant’s phones (to reduce background noise) there is a ‘raise hand’ feature which allows the host to un-mute your phone so you can speak.  There is also a ‘chat’ box which can be used to type in questions as well.

Who do I call if I have trouble getting in?
Contact WebEx customer support, at 1-866-229-3239 (menu option 1). 

Are these events recorded?
Yes, we record all of our Live Online Events.  This includes the presentation (with audio) and possibly poll results or chat transcripts. The presentations and any additional documents are posted on the Live Online Events Archive page, generally within 48 hours.

If you have any other questions about our Live Online Events, please send an email.

 

 

 

   
 

© 2008, Enterprise Community Partners, Inc.
Enterprise Community Partners is a national nonprofit that provides expertise for affordable housing and sustainable communities. We offer financing for affordable housing through our nonprofit, Enterprise Community Loan Fund, and through our for-profit subsidiary, Enterprise Community Investment, Inc.
American City Building | 10227 Wincopin Circle | Columbia, Maryland 21044 | Phone: 800.624.4298
Privacy Policy | Site Map | Conditions of Use | Feedback