You've worked on recruiting; you've helped your customers get ready to go to work and resolve their barriers to employment; and you've found good job matches! But you still have more to do. What's left is to prepare your customers for the interview, reviewing once more their presentation, their answers to tough but likely questions, and completing the process, which includes sending a follow-up thank-you note and making a phone call two or three days afterward to demonstrate interest.

Resources
Helping a Job Seeker Prepare for an Interview is a short, but useful, Word document that helps you and your client be fully prepared for that all-important interview.

America's Career Infonet, Informed Career Decisions, offers 19 links to helpful, easy-to-use HTML resources for getting fully prepared.