Successful employment and retention for job seekers are not random occurrences. A positive employment outcome begins by building a professional relationship with the job seeker, your customer, and formulating a comprehensive understanding of his or her strengths, interests and challenges. This process begins the moment the customer enters your office or begins asking about your program. First, make the customer feel welcome. Only then should you begin the intake information process, which should include:
- A focus on eligibility for funding, a clear program orientation and the collection of personal data
- A detailed assessment of the customer's job skills, employment history, and career desires
- A clear identification of employment barriers, which is essential in preparing a customer for a positive transition to the workplace
Under each key strategy, below, you will find details on various methods for acquiring the information necessary to begin the process of helping your customers move toward their vocational aspirations.
|
|
